Call Center Representative Required in Dubai

To ensure optimum customer care quality for service customer in accordance with BMW Group and AGMC standard and successfully contribute to achieving Service Department target and the organization vision and mission.
Quality

Customer database maintenance & regular update.
Maintain the most up to date high level brand and product knowledge.
Be positive, energetic with customers and colleagues.
Manage personal time schedule and productivity.
Maintain the highest levels of BMW product knowledge & competitive products, personal development& integrity, quality standards and business ethics.
Qualification & experience:

Degree or diploma in hospitality
1 – 2 years of experience
Luxury customer service experience

Skills:

Effective communication in English & Arabic – Oral & Written
Professional experience in website chat/Support messaging
Organized and detail oriented
Proficiency in Microsoft Office products
Luxury customer service experience
Works well within a team
Must be able to work evenings, weekends, and public holidays and represents the company at corporate events

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/call-center-representative-at-agmc-–-bmw-mini-rolls-royce-3204795076?